Terms of Service

These Terms of Service ("Terms") govern your access to and use of the websites, applications, and services provided by ClearPath Technologies LLC ("ClearPath," "we," "us," or "our"), including ClearPath Remind. By accessing or using our services, you agree to these Terms. If you do not agree, do not use our services.

1. Eligibility

You must be at least 18 years old to create an account and use our services. By using our services, you represent that you meet this requirement and have the legal capacity to enter into these Terms.

2. Your Account

You are responsible for maintaining the security of your account and password. You agree to provide accurate, current, and complete information when creating your account and to keep that information up to date. You are responsible for all activity that occurs under your account.

If you invite caregivers to coordinate care for a senior, you represent that you have the legal authority to share that senior's medication and adherence information with those caregivers.

3. Subscription & Billing

Plans

ClearPath offers a free plan and paid subscription plans (currently Family and Family Plus). Pricing is shown on our Pricing page and may be updated from time to time with notice.

Auto-renewal

Paid subscriptions automatically renew at the end of each billing period (monthly or annual) at the then-current rate. We will notify you by email at least 7 days before annual subscriptions renew, in compliance with California Automatic Renewal Law and similar state laws. You can cancel auto-renewal at any time from your account dashboard.

Cancellation & Refunds

You may cancel your subscription at any time. There are no cancellation fees. Upon cancellation: monthly subscriptions remain active through the end of the current billing period; annual subscriptions are eligible for a prorated refund within the first 30 days of the most recent renewal, calculated based on the unused portion of the year.

Hardware purchases

Tablet Bundle purchases are eligible for return within 30 days of receipt for a full refund, provided the device is returned in working condition. Customers are responsible for return shipping unless the device arrived damaged or defective. Hardware comes with a one-year manufacturer warranty against defects.

4. Acceptable Use

You agree not to: use our services for any unlawful purpose; attempt to interfere with or disrupt our services or servers; use automated tools to access our services without our written permission; reverse engineer, decompile, or attempt to extract the source code of our services; impersonate another person or entity; or use our services to harass, abuse, or harm others.

5. Not Medical Advice

ClearPath Remind is a reminder and coordination tool. It is not a medical device. It does not diagnose, prevent, treat, or cure any condition. It is not a substitute for professional medical advice, diagnosis, or treatment. Always follow the guidance of your healthcare providers, pharmacists, and the prescribing instructions on your medications. Never disregard professional medical advice because of something you read or experienced through ClearPath Remind. In a medical emergency, call 911 or your local emergency number immediately.

6. Service Availability

We work hard to keep our services available 24/7, but we do not guarantee uninterrupted access. We may suspend or terminate services for maintenance, security reasons, or in response to legal requirements. Reminders depend on internet connectivity, cellular service, and the working condition of devices we do not control. Do not rely on ClearPath Remind as the sole safeguard against missed medications.

7. Intellectual Property

ClearPath and its licensors retain all rights, title, and interest in our services, including all software, designs, logos, content, and trademarks. We grant you a limited, non-exclusive, non-transferable license to use our services in accordance with these Terms. You retain ownership of any content you provide (such as medication schedules and notes), and you grant us a license to use that content as necessary to provide the services.

8. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEARPATH AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU HAVE PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless ClearPath, its affiliates, and its employees from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of our services, or your violation of any law or third-party rights.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Arizona, without regard to its conflict of laws principles. Any dispute arising from these Terms or your use of our services shall be resolved in the state or federal courts located in Maricopa County, Arizona, and you consent to the personal jurisdiction of those courts.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through a prominent notice on our website at least 30 days before the changes take effect. Your continued use of our services after the changes take effect constitutes acceptance of the updated Terms.

13. Termination

You may stop using our services and close your account at any time. We may suspend or terminate your access if you violate these Terms or use our services in a way that harms us, our other users, or any third party. Upon termination, your right to use our services ends immediately, but provisions of these Terms that by their nature should survive termination (such as ownership, disclaimers, indemnification, and limitations of liability) will continue to apply.

14. Entire Agreement & Severability

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ClearPath regarding your use of our services. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Us

If you have questions about these Terms:

ClearPath Technologies LLC
4539 N 22nd St, # 5557
Phoenix, AZ 85016
Email: hello@clearpathflex.com